Refund policy

How to request a return, exchange, or refund

All returns, exchanges, and refunds must be requested by email — we don't process these automatically through the website. Email us at [info@kitchen150.com] and include:

• Your order number
• The item(s) you're contacting us about
• A brief description of the issue (wrong item, damaged, no longer needed, etc.)

We'll review your request and reply with next steps within [1–2] business days.

Return window

Returns and exchanges must be requested within 30 days of delivery. Items must be unused and in their original packaging unless the item arrived damaged or defective.

Damaged or incorrect items

If your item arrives damaged, defective, or incorrect, email us with a photo along with your order number. In most cases, we'll send a replacement or issue a refund — no return shipping required.

Refund timing

Once your return is approved, refunds are issued to your original payment method within [5–7] business days.